Privacy Policy
Effective Date
As approved & adopted by the Board of Directors at its Meeting held on May 28, 2025
Preamble
At NACL Industries Limited (“NACL,” “we,” “us,” or “our”), protecting the personal data of various stakeholders—website visitors, employees, channel partners, contractors, vendors, customers, distributors, business associates, and farmers, and other stakeholders (collectively referred to as “Data Principal(s),” “Stakeholder(s),” “you,” “your,” or “yours”)—and maintaining your trust are fundamental to our operations. This Privacy Policy explains how we collect, use, process, store, and disclose personal information when you interact with us in any capacity.
We are fully committed to managing your personal data responsibly and lawfully, in compliance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and all other applicable laws, regulations, and industry standards relating to data protection, privacy, and information security. This includes, but is not limited to, sector-specific regulations, labour and employment laws, contractual obligations, and relevant international standards where applicable.
Your trust is important to us. Therefore, we are dedicated to maintaining transparency in our data practices, providing you with choices regarding your personal information, and upholding your rights as a Data Principal.
This privacy policy is incorporated into and subject to the terms of use.
1. Policy of Compliance
NACL endeavours to comply with the privacy laws within the jurisdiction in which we operate. The rights and obligations contained in this privacy policy may not be available to all individuals.
2. What is Personal Information?
For the purposes of this privacy policy, personal information is any information about an identified or identifiable individual. Personal information does not include anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual).
3. How We Collect Personal Information
We collect and maintain different types of personal information in respect of individuals with whom we interact. We gather this information in two ways:
Directly (when you provide information to us by way of online forms or questionnaires filled out by you).
Indirectly (through our site’s technology or where permitted or required by applicable law or regulatory requirements).
4. What Personal Information Do We Collect?
We collect the following kinds of personal information depending on your relationship with NACL Industries Limited. We collect data from website visitors, employees, channel partners, and farmers to provide relevant services and comply with applicable laws. This information includes:
For Employees:
Full name, date of birth, gender, nationality
Government-issued IDs (Aadhaar, PAN, Passport, etc.)
Bank account details & salary information
Emergency contact details
Identification and background information provided by you or otherwise collected by us
Information provided for job applications
Performance records and employment history
For Channel Partners (Distributors, Vendors, Business Associates, Contractors, Customers):
Business entity details & GST number
KYC documents (Aadhaar, PAN, Business Registration)
Mobile number, WhatsApp, and email address
Bank details & financial transactions
Geolocation address
Sales & distribution data
For Farmers:
Full name, land ownership details
Mobile number
Crop cultivation & farming practices
Geolocation data (to provide advisory services)
Bank account details for subsidy or payment processing
For Website Visitors & App Users:
Contact details (name, email, phone number)
Preferences & user interactions with our services, AI training and modelling
Cookies for functionality, analytics, personalization, and advertising
Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information, in exchange for limitation of services.
5. Cookies
We use cookies on certain pages of the Website to help analyse web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your device that assist in providing services.
Cookies help provide targeted information based on your interests. Most are session cookies and are deleted after your session ends. You may decline cookies via browser settings, though some features may not function properly.
Third-party cookies may also be present, which are not controlled by NACL.
6. Why Do We Collect Personal Information?
NACL collects personal information to manage and develop business operations, including:
Safeguarding NACL from loss or liability and managing employee services
Maintaining relationships and sharing updates such as newsletters and reports
Responding to queries and feedback
Improving user experience
7. How Do We Use Your Personal Information?
We may use personal information for internal research on demographics, interests, and behaviour.
We provide opt-out options for marketing communications.
We may also use personal data for lawful purposes where consent is obtained or where required by law.
8. When Do We Disclose Your Personal Information?
We may share personal information with employees, contractors, consultants, and service providers for business operations.
Information may be processed within or outside your jurisdiction.
It may also be transferred in cases such as mergers, acquisitions, or business restructuring, with appropriate safeguards.
We may disclose personal data to law enforcement or regulatory authorities when required.
9. Your Consent is Important to Us
We collect, use, or disclose personal information only with your consent (oral, electronic, or written).
For new purposes, consent will be obtained before use.
10. Choice / Opt-Out
You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal may limit services provided.
11. How is Your Personal Information Protected?
NACL uses physical, technical, and procedural safeguards to protect personal data.
However, no system is completely secure, and risks of unauthorized access may exist.
12. Access, Retention & Deletion of Your Personal Information
You may request access, correction, or deletion of your personal data.
You may nominate another individual to act on your behalf.
Requests must be in writing and may require identity verification.
Personal data will not be retained longer than necessary or required by law.
13. Information Collected by Third Parties
Our website may link to third-party platforms (e.g., social media or partner sites).
We are not responsible for their privacy practices. Users should review third-party privacy policies before sharing information.
14. Revisions to this Privacy Policy
NACL may update this Privacy Policy from time to time.
Changes will be posted on the website and become effective upon posting.
15. Minors are Protected
The Website is intended for individuals capable of forming legally binding contracts. Minors may use it only with parental or guardian supervision.
16. Contact
For any queries or concerns, contact: DPO@naclind.com
The IT Department Head serves as the Grievance Officer responsible for resolving data protection issues.
Responses will be provided within one month.
Unresolved concerns may be escalated to the Data Protection Board of India.
Annexure A
Grievance Officer Details
Name: Mr Shubhashish
Designation: Vice President & Chief Information Officer
Email: shubhashish@naclind.com
